In case of emergency, please dial 9-1-1 immediately
Public safety in Maple Hills is built on strong collaboration between municipal leadership, provincial partners, and dedicated local volunteers. Through proactive emergency preparedness, by-law enforcement, and ongoing community support initiatives, we are committed to ensuring that every resident feels safe, supported, and protected throughout our region.
Royal Canadian Mounted Police (RCMP)
Royal Canadian Mounted Police
Caledonia Region Detachment
461 Pine Glen Road
Riverview, NB E1B 4T8
Non-emergency line: (506) 387-2222 / 1-888-506-RCMP (7267)
https://www.rcmp-grc.gc.ca/detach/en/d/421
To report a crime:
- In the case of non-emergency: 1-888-506-7267
- Or report it online through RCMP online crime reporting or Crime Stoppers (anonymous)
Online crime reporting: https://www.rcmp-grc.gc.ca/en/nb/online-crime-reporting
Crime stoppers (Information and online reporting) & P3 Tips (Android and iPhone app - English only at this time): https://crimenb.ca/tips/
RCMP: https://www.rcmp-grc.gc.ca/en
In case of emergency, please dial 9-1-1 immediately.
Ambulance New Brunswick (ANB)
Ambulance New Brunswick (ANB) is the organization responsible for providing land and air ambulance services to New Brunswickers and their guests.
Ambulance New Brunswick Inc.
210 John Street, Suite 101
Moncton, NB E1C 0B8
1-888-862-2111
Fax: 1-506-872-6603
ambulancenb.ca
In case of emergency, please dial 9-1-1 immediately.
Fire Service Delivery in Maple Hills
Maple Hills receives fire protection services through partnerships with three neighbouring communities: Champdoré, Moncton, and Shediac. The following four fire departments have response boundaries that include areas within Maple Hills:
Moncton Fire Department
80 Caledonia Road, Moncton, NB E1H 2S9
(506) 857-8800
Saint-Antoine Fire Station
4599 Principale Street Saint-Antoine, NB E4V 1P8
(506) 525-4023
Saint-Paul Fire Station
95 Chemin de la Traverse Saint-Paul, NB E4T 3H4
Non-emergency: (506) 955-3595
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Shediac Fire Department
50 rue Victoria Street Shediac, NB E4P 2W7
(506) 532-7012
Outdoor Burning
Maple Hills does not have a municipal by-law regulating outdoor fires. Residents must comply with the Province of New Brunswick’s burning guidelines and restrictions.
If you wish to have a Category 1 fire (see criteria below), you are required to confirm that burning is permitted before lighting your fire. You can do so by visiting www.gnb.ca/firewatch or by calling 1-866-458-8080.
Please note that burning information is updated daily at 2:00 p.m.
Category 1 fires
- Three metres in diameter or smaller.
- Piles no more than two metres high.
- Burning within 60 metres of forestland.
- Multiple piles must be at least 10 metres apart.
- No more than four piles burning at one time.
- Must be attended at all times.
When you light a fire, you must make sure it is extinguished before leaving the area. You must have the landowner’s permission before igniting a fire on private land.
Category 2, 3, and 4 fires require a permit and inspection by a Forest Services Officer with the Department of Natural Resources and Energy Development.
To obtain a permit or for further information, please contact the Dieppe District Office (Natural Resources) at (506) 856-2344.
Report a Wildfire
If you come accross an unattended wildfire, it's important to take immediate action to ensure your safety. Call 911 or the Department of Natural Resources.
The 2026 forest fire season will start on April 20, 2026.
Emergency Measures
Coming Soon - Voyent Alert!
Stay informed in the event of an emergency. Maple Hills will be launching an emergency alert system called Voyent Alert! More information on this alert system to come.
Municipal Emergency Measures Plan (MEMP)
The current Municipal Emergency Measures Plan (MEMP) was approved by the Council on February 17, 2026. This plan is required by the Province of New Brunswick under the authority of the New Brunswick Emergency Measures Act. Among the requirements are that each municipality must establish an emergency measures organization and prepare and coordinate emergency measures plans for the community.
Mayor and Council hold overall responsibility for emergency management within the municipality. During an emergency, Council maintains decision-making authority while operational coordination is delegated to the Director of the Municipal Emergency Measures Organization (MEMO), or their designate.
When required, the Director may activate the Municipal Emergency Coordination Centre (MECC) — either partially or fully — depending on the scale of the incident. The MECC structure ensures a coordinated and efficient response to protect residents and property.
Purpose
The MEMP outlines how the municipality prepares for, responds to, and recovers from emergencies. It ensures a prompt, coordinated response to significant incidents that may require activation of the MECC and supports emergency mitigation, preparedness, and recovery efforts.
Scope
The plan applies to municipal officials, staff, and partner agencies operating within the municipality’s boundaries. It also allows for mutual aid support to neighbouring communities when requested under provincial or federal authority. Routine emergencies managed directly by first responders are not covered under this plan.
Vision
To build a disaster-resilient and sustainable community where residents, businesses, and municipal leadership work together to foster a strong culture of emergency preparedness.
Mission
To develop and maintain a comprehensive, all-hazards emergency management program based on the Incident Command System (ICS), promoting continuous improvement through ongoing training, education, and evaluation.
Municipal Emergency Measures Plan
Be 72-Hours Prepared
Emergencies can happen without warning — severe storms, flooding, extended power outages, or other unexpected events. Being prepared to care for yourself and your family for at least 72 hours is one of the most important steps you can take to stay safe.
Public safety in Maple Hills relies on collaboration between residents, municipal leadership, and emergency partners. While first responders and support agencies mobilize, being personally prepared ensures you can remain safe and self-sufficient during the initial response period.
What Does 72-Hour Prepared Mean?
It means having enough essential supplies to support yourself and your household for three days without outside assistance.
Your 72-Hour Emergency Kit Should Include:
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Drinking water (approximately 4 litres per person per day)
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Non-perishable food
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Manual can opener
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Flashlight and extra batteries
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Battery-powered or crank radio
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First aid kit
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Prescription medications
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Copies of important documents
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Phone charger and backup power bank
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Personal hygiene items
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Blankets or warm clothing
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Supplies for babies, seniors, or pets (if applicable)
Store your kit in an easily accessible location and review it twice a year.
Make a Family Emergency Plan
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Know your evacuation routes.
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Identify a safe meeting location.
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Keep emergency contact numbers accessible.
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Sign up for local alert systems (Voyent Alert! Coming Soon) to receive real-time updates.
Preparedness starts at home — and together, we strengthen the resilience of our entire community.
New Brunswick Emergency Measures Organization
Mélissa Pageaux
Regional Emergency Management Coordinator
Region (7) – Moncton
506-377-3762
www.gnb.ca/emo-omu
Resources
- Emergency Measures Organization- NB: 1-800-561-4034
- Tele-Care: 8-1-1
- Road Conditions: 5-1-1 or 1-800-561-4063
- Environmental Emergency: 1-800-565-1633
- Disaster Financial Assistance: 1-888-298-8555
- Public Safety Canada: 1-800-830-3118
- Canadian Red Cross: 1-800-418-1111
- Get Prepared Canada: 1-800-622-6232
